Hometily

Refund and return policy

Returns

Returns are accepted within 30 days of delivery. Plants should come back in the condition they arrived, with the packaging.

Starting a request

Email support@hometily.com. Include your order reference, the product, and the option you selected.

Return authorization

Wait for written return instructions before shipping an item back.

Return address

Missouri, United States

Refund processing

Approved refunds are issued through the original payment method. Bank or card processing time can vary.